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Shadowspec Serenity™ Rotating Cantilever Umbrella - Octagon

SKU
Original price $4,982.00 - Original price $6,086.00
Original price
$4,982.00
$4,982.00 - $6,086.00
Current price $4,982.00
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Warranty Information

Shadowspec guarantees that Shadowspec Umbrellas, that are installed in accordance with our guidelines, will be free of defects in materials and workmanship for the period of time as set out and specified below:

Shadowspec Serenity™

  • Umbrella Fabric: 10 years warranty for residential use, 3 years for commercial use
  • Umbrella Frame: 6 years warranty for residential use, 3 years for commercial use
  • Protection Cover: 3 years warranty

Shadowspec Unity™

  • Umbrella Fabric: 10 years warranty for residential use, 3 years for commercial use
  • Umbrella Frame: 6 years warranty for residential use, 3 years for commercial use
  • Protection Cover: 3 years warranty

Shadowspec Retreat™

  • Umbrella Fabric: 3 years warranty for residential use, 1 year for commercial use
  • Umbrella Frame: 3 years warranty for residential use, 1 year for commercial use
  • Protection Cover: 1 year warranty

*The Fabric Warranty Relates to the Umbrella Canopy. **Protection Covers have a separate warranty. Protection Covers are optional on nominal products. Residential and commercial warranties are separate as per the table above. All optional accessories have a 1-year warranty including but not limited to: Raingutters, Drop Blinds, Smart Batteries, Hard-wire Kits and Castor Wheels. Mounting options are included in the frame warranty. Time periods are applied from the date of the invoice.

The obligation of Shadowspec under this warranty is limited to faulty manufacturing, defective materials and mechanical failure when your umbrella has been used and cared for appropriately from the date of invoice. If an umbrella is repaired under warranty, the warranty period will not be
extended. Shadowspec shall, at its sole discretion, determine whether repair or replacement is appropriate.

This warranty does not cover the following:

  • Damage caused by an accident, negligence, storm, wind, accumulation of water or snow, or caused by an act of God, incorrect installation, not following Shadowspec’s Care and Maintenance instructions, incorrect use or natural ageing and fading
  • Damage caused by exposure to hazardous atmospheric situations due to industry or a high salt level
  • Small colour variations between the fabric and the colour samples and between the components and profiles, which are caused by the manufacturing process
  • Damage by a third party
  • Repair by a third party, or labour costs

Your Shadowspec Umbrella is designed to handle conditions in which people are comfortable relaxing outdoors, and more. This warranty doesn’t protect against your umbrella Fabric Canopy becoming unserviceable due to strength loss from normal usage and exposure conditions. The foregoing sets out the extent of this warranty.

Shadowspec (Unicrest Group Ltd) shall not otherwise be liable or responsible for any direct, indirect, incidental or consequential damage, costs or losses of any kind arising out of or in connection with your umbrella or components or for any delay by Shadowspec or the component manufacturer in undertaking repairs or replacement under this warranty. Except as expressly provided herein, all other warranties, representations, conditions, undertakings, rights, duties or liabilities, whether arising by implication of law or otherwise, are hereby expressly excluded.

If you need to enquire about a warranty claim, please either contact Resorts Depot or Shadowspec directly.

Increase Revenue with the Shadowspec Serenity™ Rotating Cantilever Umbrella

Imagine your guests lingering for hours on your patio, completely protected from the sun while enjoying the perfect ambient temperature—even as the day progresses and the sun moves across the sky. With the Shadowspec Serenity™ Rotating Cantilever Umbrella, your outdoor space transforms from an underutilized area into your property's most profitable zone.

Shadowspec Serenity Umbrella Opens in Just 3 Seconds

What makes the Shadowspec Serenity™ different from traditional patio umbrellas is its revolutionary engineering that eliminates common outdoor shade frustrations. The patented ShadowGlide™ system uses a clever collaboration of working parts that allows you to deploy or retract your commercial-grade cantilever umbrella in just 3 seconds with a single finger.

This advanced gas-piston assisted lift (ShadowLift™) completely removes the need for internal components that break when you need shade most. Unlike conventional market umbrellas that require constant cranking or complicated pulley systems, the Serenity™ eliminates cables, moving parts, and frustrating handles that inevitably fail during your busiest season.

How Our Cantilever Umbrellas Maximize Guest Comfort and Revenue

Marine-grade aluminum and stainless steel construction means zero rust or corrosion, so your luxury resort or restaurant patio maintains its premium look year after year without the embarrassment of deteriorating outdoor furniture amenities.

The ShadowLock™ integrated rotation system enables complete 360-degree movement of your offset cantilever umbrella, which means your guests enjoy continuous shade without relocating furniture, increasing their dwell time and spending at your high-end property.

Built-in LED lighting in the central hub extends your profitable service hours well into the evening, so you can serve more guests on your hotel deck or pool area without investing in additional lighting fixtures that clutter your carefully designed outdoor living space.

Gas-piston assisted deployment allows your staff to quickly adapt to changing weather conditions without interrupting service, meaning smoother operations and better guest experiences during unpredictable weather conditions at your waterfront dining area.

Why Shadowspec Umbrellas Are Trusted by Luxury Hotels, Resorts, and Restaurants Worldwide

Manufactured in New Zealand specifically for commercial hospitality applications, the Serenity™ rotating patio umbrella has been field-tested in extreme environments from coastal beach resorts to mountain retreat terraces.

The high-end commercial umbrella's 10-year fabric warranty and 6-year frame warranty (3 years for commercial applications) reflect Shadowspec's confidence in their outdoor shade product's durability and UV protection capabilities.

Multiple size configurations (8' Square, 10' Square, 11' Octagon, and 13' Octagon) have been engineered to withstand wind levels at and above Beaufort 5 (25mph) when properly anchored—perfect for windy oceanfront restaurants and exposed rooftop bars.

Top luxury hotels and fine dining establishments worldwide have chosen the Serenity™ cantilever sun umbrella for its combination of aesthetics, durability, and operational efficiency—the same qualities that make it perfect for your upscale commercial property.

Shadowspec Serenity™ Umbrella Specifications:

Umbrella Structure:

  • Deploy or retract your umbrella in 3 seconds with the gas-piston assisted system, so your staff maintains service levels even during sudden weather changes
  • 360° rotation capability follows the sun's position throughout the day, ensuring your guests enjoy continuous shade without disruptions
  • Marine-grade materials provide commercial durability in even extreme coastal environments, protecting your investment for years
  • Arrives assembled in one box for straightforward installation, minimizing downtime during implementation

Canopy Options:

  • 10-year fabric warranty on premium solution-dyed acrylic means long-term protection of your outdoor shade investment in harsh sun environments
  • Multiple size configurations available (8' Square, 10' Square, 11' Octagon, and 13' Octagon) to fit various commercial patio space requirements
  • Choice of quick-ship colors or special-order designer colors lets you maintain brand consistency across your outdoor entertainment areas
  • UPF 80 protection creates a cooler environment that shields guests from harmful UV rays, keeping them comfortable and spending more time at your property

Mounting Solutions:

  • Surface Plate for deck, patio, and concrete mounting uses 316 stainless steel for ultimate corrosion resistance
  • In-Ground Anchor provides permanent installation with concrete footing for high-wind areas
  • Wall Mount Bracket offers flexible placement where ground mounting isn't possible
  • Free-Standing Base with optional castor wheels delivers complete mobility for changing layouts

Optional Accessories:

  • LED Light Control with Shadowspec Smart Battery gives you complete control over evening ambiance
  • Protection Cover extends umbrella lifespan by shielding it when not in use
  • Choice of mounting options ensures perfect installation for your specific property needs

Get Your Rotating Cantilever Umbrella Before Peak Season

With just three attachment points and an intuitive design, the Shadowspec Serenity™ freestanding shade canopy can be installed quickly without disrupting your operations. Whether you're upgrading a resort pool area, creating outdoor dining space, or enhancing residential amenities like patios and decks, the Serenity™ side post umbrella immediately elevates your property's guest experience and outdoor comfort.

Looking for a wall-mounted option? Check out the Shadowspec Retreat™ Umbrella

Get your commercial outdoor space ready before peak season. Call us now at (888) 883-7568 to place your order over the phone.


Frequently Asked Questions

Q: How does this compare to a standard market umbrella?
A: The Serenity™ offers 360° rotation, no cranks or cables, marine-grade materials, and built-in LED lighting—features you won’t find in most conventional umbrellas.

Q: Can it handle strong winds?
A: Yes. It’s rated for winds up to 25mph (Beaufort 5) when properly mounted, thanks to its commercial-grade aluminum and stainless steel build.

Q: Is it easy to install?
A: Absolutely. The umbrella arrives preassembled in one box and installs in under 30 minutes with three intuitive attachment points.
Extending Your Umbrella's Lifespan

Outdoor umbrellas face constant exposure to elements and weather conditions. Follow these maintenance tips to maximize the durability of your investment:

  • Regularly remove loose debris such as dirt and fallen leaves from the umbrella canopy.
  • For seasonal storage (particularly winter months), place your umbrella in a dry, wind-protected area. Ensure the canopy is completely dry before storage to prevent mold and mildew development. Store in an upright position to protect the fabric from pest damage.
  • While the premium acrylic fabric in your Shadowspec Umbrella has built-in mildew resistance, occasional deep cleaning may be necessary for stubborn stains from bird droppings, pollen, or environmental dirt.
Deep Cleaning Process

For stubborn stains or mild mildew:

  1. Create a cleaning solution using:
    - 8 oz of bleach
    - 2 oz of mildew-specific soap
    - 4 liters of clean water
  2. Apply solution to the affected area and allow it to penetrate the fabric.
  3. Gently scrub using a soft-bristled brush.
  4. Rinse thoroughly with clean water.
  5. Let the fabric air dry completely.

Important: Before applying this cleaning solution to the entire canopy, test on a small, inconspicuous area first. For severe staining, the bleach quantity may be increased cautiously. This solution is formulated for high-quality acrylic fabrics like those used in Shadowspec umbrellas. Using it on different or lower-quality fabrics may cause damage. When in doubt, contact our support team for specific recommendations.

1. What are the mounting options?

We understand that every outdoor space is unique, so we provide several mounting solutions for our umbrellas:

Free-standing Base
Available for most umbrella models, this portable option allows you to reposition your shade throughout the day as the sun moves.

Pro tip: Select free-standing base models can be upgraded with heavy-duty castor wheels for improved mobility and swivel functionality.

Wall Mount
Available for the Retreat™, Shadowspec Unity™, and Shadowspec Serenity™ models. This option attaches to existing walls or structures without compromising waterproof membranes on rooftops or balconies.

Important: Ensure your mounting point is supported by a sturdy wall or pillar. We recommend consulting a builder if you have any concerns about structural support.

In-ground Anchor
Ideal for new construction or areas where you can excavate to cement the anchor in place. Some models include rotation capabilities with this mounting option.

Pro tip: When ordering with an in-ground anchor, we'll provide detailed instructions for hole preparation and concrete specifications so you can prepare your site in advance.

Surface Plate
Perfect for securing to decks, concrete surfaces, or patios. Simply bolt the plate to your surface and attach your umbrella spigot.

Note: Surface plates require specific bolts and support depending on location. Consult with our shade specialists when ordering to ensure proper installation.

Shadowspec Retreat Wall Bracket
Specifically designed for the Retreat™ model for wall mounting applications.

2. Who can install my umbrella?

You can install your Shadowspec Umbrella in as little as 20 minutes by following the installation manual.

If you need help with installation, we're here to support you.

We'll coordinate directly with your installer to provide any necessary guidance during installation. For assistance, please email contact@resortsdepot.com or call us. When scheduling installation for surface plates or in-ground anchors, we recommend a preliminary site assessment to ensure accurate pricing.

3. What pavers do I need for the free-standing base?

For Shadowspec Serenity™ and Shadowspec Unity™:
You'll need 12 pavers measuring 400mm x 400mm x 40mm (or 16" x 16" x 1.6"), available at major building supply retailers like Home Depot or Bunnings.

Important: Using fewer than the specified 12 pavers will invalidate your warranty coverage.

4. Do I need a protection cover?

Yes, we strongly recommend using the Protection Cover whenever your umbrella isn't in use. Most Shadowspec Umbrellas include Protection Covers as standard equipment because they significantly extend the lifespan of your investment.

Speak with our shade consultants about protection cover options if one isn't included with your specific model.

5. What is the wind rating on my umbrella?

Wind resistance is an important factor for any outdoor umbrella.

Our umbrellas are rated to Beaufort 5, which equates to winds of 29-38 kph (19-24 mph). For perspective, a 35 kph (21 mph) wind is strong enough to tip over a full wine glass and pull a newspaper from your grasp.

A good rule of thumb: if weather conditions feel uncomfortable for you to be outside, it's time to close your Shadowspec umbrella, secure it with the protection cover, and head indoors.

We're authorized dealers for premium resort amenities and decor, backed by real support and protection for your investment.

What Sets Us Apart:
  • Price Beat Promise: Found a better price after your purchase? We'll beat it by 2%. Shop now, knowing you're protected for 14 days if prices change. Learn more about our Price Beat Promise.
  • Safe Arrival Promise: Shopping online for premium amenities shouldn't be stressful. That's why we automatically add Safe Arrival Promise protection to every order. If anything goes wrong with your delivery - damage, delays, wrong items - you're fully covered. Take 5 full business days to inspect everything thoroughly, and if you're not 100% satisfied, our 24/7 support team handles it immediately. No lengthy claims process, no back-and-forth with shipping carriers, no hassle. We take full responsibility for getting your investment to you perfectly. Optional protection that's added at checkout for your peace of mind.
  • 24/7 Premium Support: Real experts available anytime at (888)-883-7568. Get immediate answers about products, orders, or installation. No phone trees, no overseas call centers.
  • Genuine Products, Direct Source: We're authorized dealers for every brand we carry. All products ship directly from U.S. manufacturers with full warranty coverage.
  • Simple Payment Options: Free shipping on qualifying orders, Shop Pay financing available with rates as low as 0% APR.
What Happens After You Order:
  1. Immediate Confirmation: You'll get an order confirmation email with temporary authorization on your card.

  2. Order Review: Our team verifies product availability and shipping timeline.
    - In-stock items: We process your payment and arrange shipping
    - Extended lead times: We confirm timeline works for you before charging
    - Made-to-order: We verify production schedule meets your needs

  3. Shipping Updates: Track every package with detailed shipping information.

  4. Delivery & Inspection:
    - Safe Arrival Promise protection is automatically added at checkout (optional)
    - When protected, you get 5 days to thoroughly inspect everything
    - 24/7 support if you need anything

Questions? Our team is available 24/7 at (888)-883-7568 to help with product selection, order status, or any concerns.

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