We had our other Ledge Loungers for a long time and they were really good looking too but just kept floating away so when it was time to replace them, we wanted to make sure that we bought new ones that didn't have that same issue. So with these we're happy because the color is identical and we haven't had any problems with it. The quality feels good so we don't think we'll have to buy these again anytime soon.
My wife and I ordered 2 of these for our pool this summer, but just a day before we got them, I was watching the set up video for the loungers and realized that we hadn't purchased a set of weights to go with them! I emailed this site here that we purchased from and I got a call the next morning from the gentleman Roy, who told me he'd send us the weights that we needed complimentary, we just had to pay a small shipping fee of $10. I loved the service I experienced shopping with these guys. Roy, thank you
Thanks so much for taking the time to share this! I'm glad we could get those weights sorted out for you before your loungers arrived. We pride ourselves on our customer service and being very accessible and that's exactly the kind of situation where a quick phone call just makes more sense than going back and forth over email. We want you enjoying your pool, not stressing about missing pieces.
Hope you and your wife get plenty of use out of the loungers this summer!
We bought three of these for our patio. Way easier than the crank umbrellas we had before. Staff can control them from inside which is convenient during service.
Solar works great in summer but we've needed the AC adapter a few times in winter when it's cloudy. The auto-close is nice but it did close once during wind when we would've left it open. Not a huge deal.
8 months in and they still look new. No fading. Our maintenance guy installed all three in one afternoon. Resorts Depot delivered on time and followed up after to check everything worked.
I'm just super pleased with the entire experience I had shopping here with Resorts Depot. The communication was so good, and any purchase anxiety I had was eased after calling and getting to speak with Mr. Roy. I have no complaints which is a rare shopping experience these days
Really appreciate you sharing this. Purchase anxiety is real, especially with high-ticket items you're buying online, we get it.
That's why we make sure you can actually talk to someone before you commit. Makes the whole process easier for everyone.
Glad everything went smoothly.
I was amazed that Roy was willing to pay his delivery guys extra to deliver on a holiday, just so we could have our new umbrella with our guests. The shadowspec is fantastic, and you just don't see customer service like that very often.
