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As an authorized dealer of TenJam, we're proud to offer their innovative and durable products, backed by a reliable manufacturer's warranty. Your satisfaction is important to us, and we want you to enjoy your TenJam furniture with confidence.
What's Covered:
TenJam products are warranted against defects in materials and workmanship. This warranty applies only to the original purchaser with valid proof of purchase.
Warranty Length:
3-year limited warranty
3-year limited warranty
1-year limited warranty
3-year limited warranty (surface corrosion not covered)
Warranty Details:
If a defect is found during the warranty period, TenJam may choose to repair, replace, or issue a prorated refund for the affected item. Freight charges for approved warranty claims are covered within the first year (contiguous U.S. only). Repairs or replacements do not extend the original warranty period.
Warranty Exclusions:
This warranty does not cover:
Normal wear and tear, including finish dulling from high traffic
Use as flotation devices or standing/jumping on products
Damage due to improper use, accidents, abuse, or neglect
Alterations to original shape, size, or color
Cleaning with unapproved chemicals Temperature exposure above 140°F or below -15°F
Loads exceeding published weight capacity
Replacement parts designed to wear (e.g., casters, rubber legs, plastic glides)
Submitting a Warranty Claim
Gather Information: Have your proof of purchase, a description of the issue, and clear photos ready.
Contact Us: Reach out to Resorts Depot customer service:
We'll Help You! Our team will guide you through the claim process. All claims are reviewed by TenJam, and if approved, the appropriate action will be taken at their discretion
Fit More Guests on Your Sun Shelf with the TenJam Laylo Lounger
Picture your sun shelf at 2 PM on a Saturday. Every lounger occupied. Three families waiting on the pool deck, kids getting restless. Now imagine fitting 30% more loungers in that same space without sacrificing an inch of comfort.
That's exactly what property managers asked us to create when they said they loved the comfort of our wider loungers but needed to maximize capacity on their sun shelves.
The Laylo delivers the same ergonomic seating profile that supports everyone from kids to adults - just in a space-saving 22.75" width that transforms how many guests you can accommodate.
More guests relaxing means fewer complaints about "no available seating" and better reviews mentioning your "plenty of pool loungers."
As an authorized Resorts Depot distributor, we guarantee genuine TenJam products with our Price Beat Promise. All loungers ship directly from TenJam's Minnesota facility.
The TenJam Design That Makes Standard Width Feel Spacious
Here's what makes Laylo different: while competitors simply shrink their loungers and sacrifice comfort, TenJam engineered the exact same body-contouring profile from their wider models into a standard-width frame.
The relaxed leg rest paired with a more upright "social" backrest angle creates full head-to-heel support that fits the entire family comfortably.
The patent-pending fastener system connects the two-piece design in under 3 minutes with zero metal parts. No rust. No corrosion. No replacement hardware costs eating into your maintenance budget year after year.
Watch the 3-Minute Assembly in Action
Assembly video of the TenJam Laylo Lounger with optional items
Solve Real Pool Management Problems
Versatile Depth Adjustment: Optional snap-in risers and weights let you customize for 8" to 22" water depths, which means one lounger model works across all your sun shelf variations instead of buying different furniture for different areas, saving thousands in inventory costs.
Smart Drainage System: Open drain holes throughout the base allow complete water flow, so your team can quickly remove and reposition loungers for cleaning, storms, or special events without waiting for water to drain, turning a 30-minute task into a 5-minute one.
Lightweight Mobility: At just 31 pounds empty, one staff member can easily carry each lounger, cutting setup time for events in half compared to heavier traditional models, which means your team spends less time moving furniture and more time serving guests.
Commercial-Grade Durability: Rotomolded polyethylene construction resists fading, cracking, and peeling through years of chlorine exposure and UV rays, maintaining that "just installed" appearance season after season, so your property always looks premium without constant furniture replacement.
Space-Maximizing Design: The 22.75" width fits 30% more loungers per linear foot than wide-arm models, directly increasing your property's poolside capacity without construction costs, which translates to more satisfied guests and fewer "no seating available" complaints.
Proven Performance in Commercial Environments
Material Testing & Certifications:
Made from high-quality rotomolded polyethylene in the USA
Antimicrobial properties inhibit bacteria, mold, and mildew growth between cleanings, reducing deep-clean frequency and keeping loungers fresher for guests
Safe for all pool types including vinyl liner, gunite, and fiberglass, which means zero risk of tears, punctures, or surface damage that could lead to costly repairs
Comprehensive 3-year warranty against manufacturing defects provides peace of mind for your investment
Real-World Durability: The smooth polyethylene surface naturally resists the calcium scale and scum buildup that plagues pool furniture.
When cleaning is needed, common products like Dawn dish soap or Simple Green restore the original appearance. No special chemicals or expensive cleaning systems required.
Guest Satisfaction Metrics: Properties report the upright seating angle encourages social interaction while the full-body support prevents the common complaint of "uncomfortable pool furniture."
The eight available colors (White Granite, Gray Granite, River Rock, Desert Sandstone, White, Light Blue, Surf Blue, Yellow) coordinate with any pool aesthetic.
Installation and Daily Operations Made Simple
Setting up your Laylo loungers couldn't be more straightforward. Each two-piece lounger arrives with three patent-pending fasteners that connect the backrest to the leg rest - no tools, no hassle, under 3 minutes per lounger.
Your maintenance team will appreciate how the open drain design speeds up daily operations. End-of-day pool resets that used to take 30 minutes now take 10. The integrated headrest handle and recessed finger grips on each side make repositioning simple, even when loungers are water-filled.
For properties with safety covers or auto-covers, Laylo's quick-drain system ensures complete water evacuation before cover deployment.
Unlike traditional loungers that require a two-person team, one staff member can easily manage Laylo's 31-pound frame, making storm preparation or special event setups significantly more efficient.
Seasonal storage becomes a non-issue with Laylo's smart design. The two pieces nest together when disassembled, reducing your storage footprint by 40% compared to one-piece models.
The open-air construction allows thorough drying, preventing the mold and mildew issues that plague solid-bottom loungers during off-season storage.
Complete Specifications for Ten Jam Planning
Dimensions & Weight:
Length: 66.5 inches - full-body coverage for adults
Width: 22.75 inches - maximizes deck space utilization
Height: 33.75 inches (without risers)
Weight: 31 lbs empty, 36 lbs with 4" risers
Water Depth Configurations:
8-14 inches: Standard configuration with optional weights
12-18 inches: Requires 4" riser kit (SPL44100W4R)
16-22 inches: Requires 8" riser kit (SPL44100W8R - Available March 2025)
Coated lead weights (4 lbs each) available for depth fine-tuning
Assembly & Storage: Two-piece design with three connection points assembles in under 3 minutes.
Disassembles for compact off-season storage, reducing space requirements by 40% compared to one-piece loungers.
Frequently Asked Questions About the Ten Jam Laylo
Q: How hot do the loungers get in direct sun? A: Like all polyethylene pool furniture, Laylo surfaces warm up in direct sunlight, with darker colors feeling warmer than light colors. A quick splash of pool water immediately brings the surface to a comfortable temperature - a standard practice your staff likely already follows.
Q: What's the weight capacity? A: While TenJam doesn't specify an exact weight limit, the commercial-grade rotomolded construction and ergonomic design comfortably support adults of all sizes, from children to large adults.
Q: Will the colors fade over time? A: The color-blending process ensures consistent color throughout the entire piece, not just surface coating. Combined with UV-resistant materials, your loungers maintain their vibrant appearance through years of sun exposure.
Q: How do we handle calcium buildup and scum lines? A: Laylo's smooth polyethylene surface resists scale and scum better than textured surfaces. For cleaning, raise the water level slightly above the buildup line and use common cleaners like Dawn dish soap or CLR. The included cleaning guide provides detailed instructions for maintaining pristine loungers.
Q: Can we leave them out year-round? A: Yes, the weather-resistant construction handles freeze-thaw cycles and extreme temperatures. However, many properties prefer off-season storage to maximize lounger lifespan and maintain the best appearance.
Start Maximizing Your Sun Shelf Capacity
Stop turning guests away from a full sun shelf. The Laylo's space-efficient design lets you add revenue-generating capacity without expensive construction. Our pool furniture specialists can calculate exactly how many more loungers you'll fit in your current space.
Call (888) 883-7568 now for immediate layout assistance and commercial bulk pricing, or email contact@resortsdepot.com for a custom quote tailored to your property's needs.
Your TenJam furniture is built to handle tough pool environments while still being easy to maintain. With a few simple steps, you can keep your products looking great for years to come.
Clean your TenJam furniture regularly to prevent buildup of scale (calcium deposits) and scum (body oils, sunscreen, and other organic matter). While TenJam products are made from durable polyethylene and designed for pool use, the pool environment still requires some maintenance.
General Care Tips: Store your furniture in a clean, shaded place when not in use for extended periods.
Routine Cleaning:
Store your furniture in a clean, shaded place when not in use for extended periods.
Always use caution when moving or stacking to avoid unnecessary surface wear.
Avoid exposure to temperatures above 140°F or below -15°F.
Scale and Scum Removal:
Use a soft bristle brush, sponge, or disposable rag with water for general cleaning.
For stubborn stains or dirt, Dawn dish soap, vinegar, or safe household cleaners can be used. Always rinse thoroughly before placing the furniture back in the pool.
Product-Safeleaners Include:
In Pool: Raise the water level slightly above the affected areas and maintain proper water chemistry, specifically LSI (Langelier Saturation Index) balance. Over time, this can help dissolve existing buildup. Use a soft brush or sponge occasionally to speed up removal.
Out of Pool: Mix a diluted acid or white vinegar with Orenda CV-600 and gently wipe with a non-scratch rag. Always rinse thoroughly after cleaning.
Product-Safe Cleaners Include:
White Vinegar
CLR (Calcium, Lime, Rust Remover)
Krud Kutter Graffiti Remover (for leaf and organic stains)
Orenda CV-600 (for scum)
Make sure any chemical is safe for use on polyethylene. Always test on a hidden area first.
Scratch Repair:
Light scratches can often be repaired using safe polyethylene techniques. Watch TenJam’s official scratch repair video on YouTube for step-by-step instructions.
For best results, consult your pool service professional to help maintain proper water chemistry and prevent future buildup. If you have questions about care or specific product concerns, feel free to reach out to Resorts Depot or TenJam direc
We're authorized dealers for premium resort amenities and decor, backed by real support and protection for your investment.
What Sets Us Apart:
Price Beat Promise: Found a better price after your purchase? We'll beat it by 2%. Shop now, knowing you're protected for 14 days if prices change. Learn more about our Price Beat Promise.
Safe Arrival Promise: Shopping online for premium amenities shouldn't be stressful. That's why we automatically add Safe Arrival Promise protection to every order. If anything goes wrong with your delivery - damage, delays, wrong items - you're fully covered. Take 5 full business days to inspect everything thoroughly, and if you're not 100% satisfied, our 24/7 support team handles it immediately. No lengthy claims process, no back-and-forth with shipping carriers, no hassle. We take full responsibility for getting your investment to you perfectly. Optional protection that's added at checkout for your peace of mind.
24/7 Premium Support: Real experts available anytime at (888)-883-7568. Get immediate answers about products, orders, or installation. No phone trees, no overseas call centers.
Genuine Products, Direct Source: We're authorized dealers for every brand we carry. All products ship directly from U.S. manufacturers with full warranty coverage.
Simple Payment Options: Free shipping on qualifying orders, Shop Pay financing available with rates as low as 0% APR.
What Happens After You Order:
Immediate Confirmation: You'll get an order confirmation email with temporary authorization on your card.
Order Review: Our team verifies product availability and shipping timeline. - In-stock items: We process your payment and arrange shipping - Extended lead times: We confirm timeline works for you before charging - Made-to-order: We verify production schedule meets your needs
Shipping Updates: Track every package with detailed shipping information.
Delivery & Inspection: - Safe Arrival Promise protection is automatically added at checkout (optional) - When protected, you get 5 days to thoroughly inspect everything - 24/7 support if you need anything
Questions? Our team is available 24/7 at (888)-883-7568 to help with product selection, order status, or any concerns.
Pretty happy with it. Gives great shade, looks clean, and frees up floor space. Only complaint is that it’s not something you want to leave open if the weather turns
We got the Shadowspec Serenity octagon for our co-working space patio a couple months ago to handle the afternoon sun that was pushing peopel inside. It's been great. People use the outdoor spaces much more now. The thing that's most clutch is just how easy it is to open. The neutral fabric matches our setup and still looks new. Wish we got it sooner, it really makes the patio feel welcoming and a lot of people seem happier that they can bring their laptops outside now to get work done without that glare from the sun on their screens
Got the Shadowspec Retreat umbrella for my balcony, and it’s been great. The canopy shades my chairs nicely, swings and tilts easily to block the sun. Crank’s smooth, and it holds up in wind. The gray looks good and seems tough. Really makes chilling outside better. Perfect for a small space like mine.
I had my eyes on this Retreat umbrella for a while and just wanted to make sure it was the right thing for our setup before purchasing. I didn't realize just how compact this thing gets when it's folded down. It's honestly very impressive. And the extension feature is so nice too. I haven't had it for long but I'm happy so far! Just by looking at the materials I don't think cleaning it will be hassle. Oh andIt got here in only 3 days.
We installed these at our hotel about 10 months ago. The ordering process was straightforward though delivery time was a con (we should've planned ahead).
They look convincing from a distance and up close you can tell they're artificial but no one inspects them that closely. We've had them through summer and winter now without issues.
Main reason we went artificial was consistency for our branding/photos and reducing ongoing maintenance costs. These do the job well for that purpose.
Setup required proper concrete footings which our contractor handled. Not a DIY job for sure.
Expensive initial investment but makes sense for our 5-year plan. Would recommend for commercial properties with the budget.