Slick Rock Concrete Cascade Square Fire & Water Bowl - Electronic Ignition
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Slick Rock Concrete products have a lead time of 2-3 weeks for 1-3 products, and 3-4 weeks for 6-8 products.
Product Resources & Specifications
Warranty Information
Slick Rock Inc. Warranty Information
As an authorized dealer of Slick Rock Inc., Resorts Depot is proud to offer their exceptional products, backed by a strong manufacturer's warranty. We're committed to your satisfaction and want you to enjoy your Slick Rock products for years to come.
Warranty Coverage
All Slick Rock Inc. products are warranted against defects in material and workmanship for one (1) year from the original date of purchase.
This warranty covers structural cracking and sealer failure within the stated period.
Should a defect occur, Slick Rock Inc. will provide DIY repair materials, repair, reseal, or replace the existing product at no cost, based on their evaluation.
What's Not Covered
Shipping costs associated with replacing a defective product.
Damage due to neglect or misuse.
Non-structural hairline cracks (these are normal in concrete products).
Color variations or fading (each piece is unique and may vary from color charts).
Damage from third-party covers or improper maintenance.
Maintenance and Care
Use only recommended cleaners for surface maintenance. Avoid acidic cleaners or strippers.
Resealing may be necessary to protect the product (to be performed by Slick Rock Inc. or an approved professional).
For daily cleaning, use Riverbed Concrete General Cleaner.
Important Notes
Concrete products may develop small, non-structural cracks over time. This is normal and typically doesn't affect performance.
Color modeling and non-uniformity may occur within each piece, adding to its unique character.
Gloss levels may change over time due to environmental factors.
Claim Process
If you believe you have a warranty claim, please contact Resorts Depot at contact@resortsdepot.com or call 888-883-7568. We'll work with you and Slick Rock Inc. to assess the issue and determine the best course of action.
Disclaimer
Slick Rock Inc. and Resorts Depot are not liable for:
Defects or malfunctions of third-party suppliers/manufacturers' products used in fabrication/assembly.
Damages or injuries resulting from misuse of products.
Improper installation or use of products (always consult a qualified professional for installation).
For full warranty details and product-specific information, please refer to the documentation provided with your purchase or contact Resorts Depot customer service.