Can this be installed in an outdoor space?
Yes. The Orion V2 Multi is approved for outdoor installation under a covered patio — this is a new rating for the V2 series that the original Orion did not have. The patio overhang must extend at least 50% of the fireplace height on both the front and sides, and the unit must be built-in (not wall-mounted) for outdoor use. The heater should not be operated in fully exposed outdoor conditions.
Does it produce actual heat, or is it just for looks?
It produces real heat. At 120V standard wiring it outputs 5,000 BTU and handles rooms up to 800 sq ft. Upgrade to 240V and output doubles to 10,000 BTU, which requires a dedicated 20-amp, 2-pole circuit breaker. There's also a heater lockout switch inside the unit that disables heat entirely — useful for spaces that only need the visual effect.
What rough opening do I need for the 76" model?
For a standard single-sided built-in: 75-1/4" wide × 24-3/4" high, minimum 9" depth. For a 3-sided or bay configuration: 74-15/16" wide × 24-3/4" high, minimum 9" depth. Always verify against the actual unit dimensions before cutting custom finishings like granite, marble, or veneer.
Will the flame styles get updated after purchase?
Yes — that's one of the key differences between V2 and the original Orion. The Modern Flames + app delivers new flame styles over the air after purchase, the same way a phone receives software updates. Connect the fireplace to your WiFi (2.4 GHz network) and updates download automatically. New styles get added to the flame library in the app on an ongoing basis.
Can I replace my existing Orion V1 with the V2?
Yes. The V2 Multi is a direct drop-in replacement for the V1 Multi — identical physical dimensions and framing requirements, improved internals. If you already have a V1 built into a wall, the V2 slides into the same rough opening without any structural changes. You get better LCD screens, adaptive brightness, OTA updates, and the new app without touching the surrounding construction.
What's the difference between the V2 Multi and the V2 Slim?
Both use the same LCD flame technology. The Multi is 9-9/16" deep and supports corner and bay configurations. The Slim is only 6" deep and fits a standard 2x6 wall, but it's single-sided only — no corner or bay option — and is capped at 5,000 BTU with no 240V upgrade path. If depth is a constraint, the Slim is the right call. If you need multi-sided viewing or higher heat output, the Multi is worth the extra framing depth.
Does it work with Alexa or Google Home?
Yes. The Orion V2 integrates with both Amazon Alexa and Google Home through the Modern Flames + app. Once paired, you can control power, flame settings, and the heater by voice command from any compatible smart home device.
